​Solicitation: HRSA releases EHBs Customer Support BPA

HRSA’s objectives for this procurement include:1. Combination and expansion of Tier 1 and Tier 2 levels of support.2. Maintain and enhance the EHBs Training program.3. Oversight and management of the CRM solution.4. Management and expansion of the EHBs Knowledge base.5. Interactive Voice Response (IVR) strategy.6. Telephony…” The response is due to the government on 07/18/2017 at 4:00 PM G2X TAKE: This 5-year…

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